Privacy policy

8020 Design Ltd.


1200 Waterfront Centre,
200 Burrard Street, Vancouver,
BC V6C 3L6

Contact email: contact@8020.inc

This Privacy Policy applies to personal data collected through the Site, including when you:

• Visit or interact with the Site,
• Submit information via contact forms, or
• Interact with third-party services integrated into the Site.


This Site is intended for business and professional users only.

Depending on how you interact with the Site, we may collect the following categories of personal data:

3.1 Information You Provide Directly

When you complete a contact form or otherwise reach out to us, we may collect:

• First name and last name
• Email address
• Company name
• Job title or profession
• Website URL
• City, state, and country


This information is collected for the purpose of responding to inquiries, evaluating potential engagements, and communicating with you in a business context.

3.2 Usage and Technical Data

When you visit the Site, we may automatically collect certain information about your device and interactions, including:

• IP address (or truncated/anonymized form)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring URLs


General location (e.g., country or region)

We use personal data for the following purposes:

• To respond to inquiries and communicate with prospective clients
• To evaluate potential business relationships and service fit
• To operate, maintain, and improve the Site
• To analyze site performance and user behavior
• To understand how visitors engage with our content
• To ensure the security and proper functioning of the Site


We do not sell personal data.

We use third-party services to support the operation and performance of the Site. These services may process personal data on our behalf.

5.1 Analytics

Google Analytics

Used to analyze website traffic and usage patterns.

Personal Data processed:

• Trackers (cookies and similar technologies)
• Usage data


Google Analytics may collect information about your interactions with the Site. You can learn more at Google’s privacy policy.

5.2 Tag Management

Google Tag Manager

Used to manage and deploy tracking tags.

Personal Data processed:

• Usage data


Google Tag Manager does not independently collect personal data but may trigger other services that do.

5.3 Heat Mapping and Session Recording

Microsoft Clarity

Used to understand user behavior through heatmaps and session recordings.

Personal Data processed:

• Clicks and interaction events
• Mouse movements
• Scroll interactions
• Page and layout details
• Device and browser information
• Session duration and time zone
• Country
• Trackers and usage data


Clarity helps us improve usability and website experience.

5.4 Contact and Automation Tools

Make and Zapier

Used to route form submissions and automate internal workflows.

Personal Data processed:

• Data communicated by users through Site forms


These services process data only for the purpose of enabling communication and internal operations.

5.5 Platform Services and Hosting

Webflow

Our Site is hosted and managed on Webflow.

Personal Data processed:

• Various types of data as described in Webflow’s privacy policy


Webflow acts as a data processor for hosting and delivery of the Site.

The Site uses cookies and similar tracking technologies (“Trackers”) to:

• Enable basic site functionality,
• Analyze traffic and user behavior, and
• Improve overall performance and experience.


You may control or disable cookies through your browser settings. However, disabling certain cookies may impact Site functionality.

We process personal data on the following legal bases, where required under applicable law:

• Legitimate interests in operating, improving, and securing our Site
• Consent, where you voluntarily provide information via forms


Performance of a contract or pre-contractual steps, when communicating with you about potential engagements

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Responding to inquiries,
• Maintaining business records, and
• Complying with legal obligations.


Data may be retained longer if required to resolve disputes or enforce agreements.

We do not sell personal data.

We may share personal data:

• with trusted third-party service providers listed above, solely to perform services on our behalf;
• where required by law, regulation, or legal process; or
• to protect the rights, property, or safety of 8020, our users, or others.


All service providers are required to process personal data in accordance with applicable privacy laws.

Your personal data may be processed in countries other than your own, including Canada, the United States, or other jurisdictions where our service providers operate

.Where required by law, we implement appropriate safeguards to ensure adequate data protection.

Depending on your jurisdiction, you may have rights relating to your personal data, including:

• the right to access your personal data;
• the right to request correction or deletion;
• the right to restrict or object to certain processing; and
• the right to withdraw consent, where processing is based on consent.


To exercise your rights, contact us at contact@8020.inc.

We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes to our practices, tools, or legal requirements.

Any updates will be posted on this page with an updated effective date. Continued use of the Site after changes means you accept the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

8020 Design Ltd.

Email: contact@8020.inc